I lost my entire seed phrase can you help?
Recovering an entire seed phrase is impossible as there are too many combinations to go through. However, if you've lost a part of your seed, recovering it might be possible.
I no recollection of my password, can you still help?
If you have absolutely no clue what your password could be, for example, if you've generated it using a random password generator, we will not be able to help. We need even a tiny piece of information about the password you chose for your wallet. In most cases users have either a commonly used password(s) or some sort of patterns they normally use.
Which wallets can you recover?
We can try and recover from most software and hardware wallets. A full list is available in our Wallet Recovery page
Can I trust you with my wallet?
We are a registered company in Israel, represented by top law and accounting firms who have recovered hundreds of wallets throughout the years. Our identities are well known and we will never jeopardize our reputation that we've worked so hard to build. More information regarding trust is availale in our Reviews
and our About
What are the fees?
We usually charge 15% of the recovered coins (including forked coins if such are available), but ONLY when we successfully decrypt your wallet. You can pay using the coins from the recovered wallet or via other payment methods available.
How long does it take?
The recovery process can take anywhere between 2 days to 2 weeks, depending on the accuracy of the information you provide us with regarding the password or seed phrase. In some cases, especially in high value wallets we will allocate more resources and time to recover the wallet.
I bought a locked wallet.dat file, can you help me recover it ?
No. We do not deal with any purchased wallets and we can only attempt to help the original owner of the wallet.
Brute Brothers recovered my long locked wallet since 2013. Great skills and great communications. Highly recommended.
Highly highly recommended!! Since we lost our BTC keys years ago, we tried to work with multiple provides with no success. Few weeks ago, we got recommendation to try to work with Brute Brothers, although we had very low hopes. Well, they did it :) when no one succeed before. Beside that, and not less important, the entire process was smooth, seamless and super fast with 100% trust. I highly recommend anyone to work with Brute Brothers.
I lost the access years ago. They recovered my account in minutes. The wallet was empty so probably someone hacked me before. The service is excellent
My Mycelium wallet was on my old phone and i did have the backup paper, however I was not able to identify several of the letters. Michal & Or helped me restore 4 missing letters that I could not read properly.
Could not remember my Blockchain account password and they managed to find the correct one in 3 days. Honest people and service.