I lost my entire seed phrase can you help?
Recovering an entire seed phrase is impossible as there are too many combinations to go through. However, if you've lost a part of your seed, recovering it might be possible.
I no recollection of my password, can you still help?
If you have absolutely no clue what your password could be, for example, if you've generated it using a random password generator, we will not be able to help. We need even a tiny piece of information about the password you chose for your wallet. In most cases users have either a commonly used password(s) or some sort of patterns they normally use.
Which wallets can you recover?
We can try and recover from most software and hardware wallets. A full list is available in our
Wallet Recovery pageCan I trust you with my wallet?
We are a registered company in Israel, represented by top law and accounting firms who have recovered hundreds of wallets throughout the years. Our identities are well known and we will never jeopardize our reputation that we've worked so hard to build. More information regarding trust is availale in our
Reviews and our
About pages.
What are the fees?
We usually charge 15% of the recovered coins (including forked coins if such are available), but ONLY when we successfully decrypt your wallet. You can pay using the coins from the recovered wallet or via other payment methods available.
How long does it take?
The recovery process can take anywhere between 2 days to 2 weeks, depending on the accuracy of the information you provide us with regarding the password or seed phrase. In some cases, especially in high value wallets we will allocate more resources and time to recover the wallet.
I bought a locked wallet.dat file, can you help me recover it ?
No. We do not deal with any purchased wallets and we can only attempt to help the original owner of the wallet.
5 Years ago I've lost my phone, finally found the PDF backup of my Mycelium wallet in one of my old email accounts but the recovery didn't work properly for some reason. I would like to personally thank you for being a trustworthy company and for helping me out with this isue!
Blockchain support was unresponsive with restoring my wallet! Almost lost hope! Thank you very much guys. I recommend this service.
I was very close to finding my password but could not get just the right ending of it, Brute Brothers found it in a couple of hours.
Toast app was removed from my phone somehow but I had some backup code that along with some words that I have kept, these guys were able to find my coins. Highly recommended!
Very good service, very good people. Thank you.
