I lost my entire seed phrase can you help?

Recovering an entire seed phrase is impossible as there are too many combinations to go through. However, if you've lost a part of your seed, recovering it might be possible.

I have no recollection of my password, can you still help?

If you have absolutely no clue what your password could be, for example, if you've generated it using a random password generator, we will not be able to help. We need even a tiny piece of information about the password you chose for your wallet. In most cases users have either a commonly used password(s) or some sort of patterns they normally use.

Which wallets can you recover?

We can try and recover from most software and hardware wallets. A full list is available in our Wallet Recovery page

Can I trust you with my wallet?

We are a registered company in Israel, represented by top law and accounting firms who have recovered hundreds of wallets throughout the years. Our identities are well known and we will never jeopardize our reputation that we've worked so hard to build. More information regarding trust is availale in our Reviews and our About pages.

What are the fees?

We usually charge 15% of the recovered coins (including forked coins if such are available), but ONLY when we successfully decrypt your wallet. You can pay using the coins from the recovered wallet or via other payment methods available.

How long does it take?

The recovery process can take anywhere between 2 days to 2 weeks, depending on the accuracy of the information you provide us with regarding the password or seed phrase. In some cases, especially in high value wallets we will allocate more resources and time to recover the wallet.

I bought a locked wallet.dat file, can you help me recover it ?

No. We do not deal with any purchased wallets and we can only attempt to help the original owner of the wallet.
person
Vadim K
Russia

Couldn't access my ETH in my Metamask wallet due to a forgotten password. Brute Brothers helped me find the right password. Truly lifesaving!

Dec 27, 2023
person
Tia P
Brazil

THANK YOU! Earlier this year I encountered a serious bug in Jaxx wallet, I now am able to access my wallet again.

Dec 12, 2023
person
Ethan R
Canada

Blockchain's support was completely useless, these guys saved my coins. I'm extremely greatful, thank you.

Dec 5, 2023
person
Mia T
Australia

Brute Brothers were heroes in retrieving my BTC from a locked Electrum wallet. Fast and professional.

Nov 28, 2023
person
Oscar W
New Zealand

Had a very old DogeChain wallet that I couldn't load. After a couple of weeks got an email from Itay - I coulnd't believe it but here we are :-)

Nov 21, 2023

Please include the following information

  • Wallet type
  • Type of coins inside the wallet
  • Amount of coins inside the wallet
We respond to all submissions within 48 hours.
Please make sure to check your spam/promotions folder.

Contact Us

Make sure to check your spam/promotions folder