Please include the following information
- Wallet type
- Type of coins inside the wallet
- Amount of coins inside the wallet
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If you've lost access to your cryptocurrency wallet, whether it's because you forgot your password or wallet information, we can try and help you recover your wallet and restore access to your funds.
There are hundreds of different crypto wallets out there and we can recover access to most of them given enough details. When we encounter a wallet that we do not support, we may take a couple of days to inspect the wallet code and develop our recovery strategy.
Fill in the form to start the recovery process, once we get some initial details from you we will contact you back for more information ➔
Depending on the wallet software you chose to use, we will require you to provide us with either an encrypted wallet file, access to your mobile device or a wallet id. Recovering wallets isn't possible for any random wallets, it requires specific information from the user who generated the wallet and given enough information we can attempt to recover your wallet.
Each wallet software works differently and the recovery duration varies depending on the wallet type. We will not be able to recover wallets without some information regarding the chosen password - Things like length, characters used, common patterns you use for passwords are required to begin the recovery process.
Here's a partial list of wallets we can try and recover, if you've used a wallet software that's not listed below, please contact us as we always add new wallets to this list.
Couldn't access my ETH in my Metamask wallet due to a forgotten password. Brute Brothers helped me find the right password. Truly lifesaving!
THANK YOU! Earlier this year I encountered a serious bug in Jaxx wallet, I now am able to access my wallet again.
Blockchain's support was completely useless, these guys saved my coins. I'm extremely greatful, thank you.
Brute Brothers were heroes in retrieving my BTC from a locked Electrum wallet. Fast and professional.
Had a very old DogeChain wallet that I couldn't load. After a couple of weeks got an email from Itay - I coulnd't believe it but here we are :-)